Understand Your Rights. Know Your Next Step.
Clear, practical information to help you understand your rights, official guidance and the processes that may affect you.
Sessions from £39. We explain publicly available legislation, regulations and official guidance in plain English. Legara Rights is not a law firm and does not provide legal advice or representation.
When this may help
When Legara Rights may help
- You have received a letter or notice and want to understand what it means
- You want to understand general employment rights
- You are trying to understand a benefits process
- You need clearer information about a housing or tenancy issue
- You want to understand general consumer rights
- You are unsure which organisation or professional to contact
- You want help locating reliable official information
- You want to prepare questions before speaking to a solicitor or other professional
How it works
A simple, four-step way to make sense of your situation
You do not need to know any legal terminology to get started. We work from what you tell us and from information that is already publicly available.
- 01
Tell Us What Happened
Explain the situation in your own words. No legal terminology is required.
- 02
Understand the Information
We help explain relevant publicly available information, rules, rights and procedures in plain English.
- 03
Understand Your Options
We help you understand the possible routes or next steps available to you.
- 04
Decide Your Next Step
Where appropriate, we can signpost you towards an appropriately regulated professional or relevant official service.
Areas we help with
Everyday situations, explained in plain English
Employment Rights & Information
Help understanding employment-related rights, procedures and official information.
Get Employment Rights GuidanceBenefits & Welfare Rights
Help understanding benefits rules, decisions, procedures and official correspondence.
Get Benefits GuidanceHousing & Tenancy Information
Help understanding general housing and tenancy rights, procedures and correspondence.
Get Housing GuidanceConsumer Rights
Help understanding consumer rights, contracts, refunds, faulty goods and complaints procedures.
Get Consumer Rights GuidanceGeneral Legal Information
Help understanding legislation, terminology, official correspondence and publicly available legal information.
Get Information & GuidanceWhat you receive
What is included in every session
Dedicated session time
Time set aside for you alone, online or by telephone, at the time you booked.
Clear explanation of general information
The published rules, guidance and procedures that appear relevant, explained in plain English.
Help with terminology and processes
What the words mean and how the process is meant to work, step by step.
Relevant official resources
Links to the authoritative UK sources used, so you can read them yourself.
Practical signposting
Which organisations, official services or authorised professionals may be able to help further.
Questions to consider
Questions you may wish to raise with an appropriate professional or organisation.
Written information summary
Included where the service you selected includes a written summary.
Sessions provide information, guidance and signposting. No legal outcome is promised or implied.
How we work
Clear, secure and honest about its limits
Clear pricing
Prices are shown before you book. No hidden fees and no ongoing charges.
Secure Stripe payments
Payments are processed by Stripe. Card details are never held by this service.
Privacy-focused process
We collect the minimum information needed to arrange and deliver your session.
Secure document collection
Where documents are genuinely needed, they are collected through a separate secure provider, not through this website.
Plain-English information
Official information explained without jargon, with the sources shown.
Transparent boundaries
We state plainly what this service does and does not do, and when you need an authorised professional.
UK-focused information
Guidance is based on publicly available UK legislation and official guidance.
Professional background
Founded by Milena Milkova, LLB (Hons), with experience across legal support, paralegal work and Citizens Advice.
Booking
How booking a session works
- 01
Choose your session
Select the service that best fits what you want help understanding.
- 02
Book and pay securely
Choose a time and complete payment through Stripe.
- 03
Complete pre-session information
If required, you will receive a secure link to a short pre-session form.
- 04
Provide documents if requested
Where necessary, you will receive a separate secure upload link.
- 05
Attend your session
Receive clear general information, practical guidance and signposting.
Why this service?
Sometimes you don't need a solicitor yet. You need clarity first.
The internet contains an enormous amount of legal and rights information. Very little of it is written for the person actually living through the situation.
This is a human, personalised information and rights-guidance service. It does not replace Citizens Advice, and it does not replace a solicitor. It is another option for people who want focused, one-to-one help understanding the information relevant to their situation.
What people usually struggle with
- Which information is relevant to your situation
- What the terminology actually means
- Which procedure applies to you
- What information or evidence you need
- What your possible next steps are
Knowing where to go
When you may need an authorised professional
A solicitor or other authorised adviser is likely to be more appropriate where you need:
If your situation falls outside the scope of Legara Rights, we will encourage you to seek assistance from an appropriately authorised professional or organisation.
- Individual legal advice
- Legal representation
- Court or tribunal representation
- Formal legal documents or opinions
- Conduct of litigation
- Reserved legal services
- Regulated immigration advice
Service boundaries
What we do not provide
- Provide legal advice
- Give formal legal opinions
- Act as your solicitor
- Represent you
- Conduct litigation
- Represent you in court or tribunals
- Provide regulated immigration advice unless separately authorised
- Guarantee an entitlement, claim or outcome
About
The person behind the service
Milena Milkova, LLB (Hons) in Law, founded Legara Rights to make legal and rights information clearer, more accessible and easier to navigate. With experience across legal support, paralegal work, Citizens Advice, governance, risk and compliance, and operations and project management, the focus is on helping people understand their rights and identify appropriate next steps.
Legara Rights provides general legal information, rights information and practical guidance. It does not provide legal advice or legal representation.
How we work
- Plain English first. Jargon is explained or avoided entirely.
- Sourced information. We work from legislation, regulations and official guidance that anyone can access.
- No pressure. You decide what to do next; we help you understand the options.
- Honest limits. If you need a regulated professional, we will tell you.
Pricing
Simple, session-based pricing
Information and guidance sessions are booked by length. You always know the cost before you book.
Quick Clarity
30-Minute Information & Rights Guidance Session
£39/ 30 minutes
A focused session to help you understand your situation and the publicly available information that relates to it.
Best for: A focused question or a straightforward information issue.
- Online or telephone session
- Plain-English explanation of relevant information
- Overview of possible next steps
Full Guidance
Most popular60-Minute Information & Rights Guidance Session
£69/ 60 minutes
A longer session where more documents, correspondence or procedures need to be worked through together.
Best for: Situations needing more time to understand the background, the relevant information and the available resources.
- Online or telephone session
- Review of correspondence and official documents
- Plain-English explanation of relevant procedures
- Overview of possible next steps
- Signposting where appropriate
Written Summary
60-Minute Session + Written Information Summary
£89/ 60 minutes
Our 60-minute session plus a written summary of what was discussed, with links to the official sources used.
Best for: People who would also like a written summary of the general information, resources and signposting discussed.
- Everything in the 60-minute session
- Written summary of what was discussed
- Links to the official sources used
- Signposting where appropriate
Prices are shown clearly before booking. No hidden fees. Secure payment powered by Stripe.
These are information and guidance sessions. They are not legal advice consultations.
A reduced rate may be available for people receiving Personal Independence Payment (PIP) or qualifying benefits. Discounts are considered on an individual case basis — please mention your circumstances when booking and we will let you know what may apply.
Not sure where to start? Tell us what happened.
Describe your situation in your own words. We will let you know whether an information and guidance session would help, or whether you would be better served by an appropriately authorised professional or official service.